You can order by phone, at 060/300-32-44, from Monday to Saturday from 9 to 19h, and Sunday from 9 to 13h, or by e-mail, at email@example.com.
The orders are made in advance, depending on the type of products:
– Gift cakes, HomeMade Macarons and Sweet Selection can be ordered a few hours earlier
– Custom cakes are ordered 3 days in advance
– Wedding and larger birthday cakes are ordered 7-10 days in advance.
– Products that are ordered per kilogram are to be ordered two to five days before the desired date of delivery.
Detailed information about ordering, the delivery minimum for each product type, price and product expiration dates can be obtained by calling 060/300-32-44.
We recommend meeting HomeMade decorators for wedding cakes, as well as larger and specific orders. Consultations are free and the potential client is not obliged to accept the offer, but meeting with us is very useful because all the details of your order will be precisely defined. The meeting requires prior appointment, by calling 060/300-32-44.
HomeMade Company delivers products worth more than 4.000 dinars free of charge in the Belgrade area in thermo frigo vehicles. Deliveries are made between 9 and 19.30, depending on the client’s needs and available capacities.
The delivery of cheaper products is charged 500 dinars.
Delivery does not include the suburbs.
Clients can pick up HomeMade Company products at our production facility (Bulevar vojvode Mišića 17, BIGZ building) or in a Coffee Room cafe (Ušće shopping mall, ground floor, or Topličin venac 17), by prior arrangement.
Payment can be carried out in cash or credit card, in dinars only. At client’s request, a cash receipt can be issued with the fiscal receipt. Legal entities may pay via bank accounts according to the invoice.
In the event that payment for orders of products charged per kilogram is carried out by invoice, once the product is completed and precisely measured, you may be asked to pay extra or be refunded, depending on the exact weight of the prepared product.
All HomeMade Company products are supplied in adequate packaging, which protects the product and ensures it reaches the client in the best state the conditions allow.
HomeMade Company obliges to deliver the products to the client in the best state the conditions allow, and upon the receiving the receipt the client is responsible for ensuring adequate storage and transport conditions. By signing the dispatch client confirms that the goods are delivered in the agreed condition.
Products are delivered in vehicles with thermal frigo devices, which ensures the desired product temperature. Until they are served, the products must be kept at an adequate temperature (4-8⁰C for cakes and pastries), to avoid melting. We stress the products should not be transported in inadequate vehicles (in the trunk, in the back seat, etc.), because the product may be damaged, and in such cases HomeMade Company is not responsible for the appearance and stability of the product.
The standard serving of cake for adults is 130-150 grams for adults, and 100 grams for children. This is an important parameter in defining the weight of the cake by the client.
If the cake contains fondant, we recommend it is removed prior to serving, because the amount of sugar it contains changes the flavor of the cake.